Terms of service

General Terms and Conditions

§ 1 Scope

These terms and conditions apply to all orders placed by consumers and businesses through the online shop rignox.eu.

§ 2 Contracting party

The purchase contract is concluded with QUANTUM MEDIA ONLINE S.R.L., Str. Grigore Ureche nr. 4, 610282 Piatra Neamț, Romania (RIGNOX brand).

§ 3 Conclusion of contract

The presentation of products in the online shop does not constitute a legally binding offer. By clicking the order button, you place a binding order. We confirm receipt of your order by email. The contract is concluded with our shipping confirmation or the delivery of the goods.

§ 4 Prices and shipping costs

All prices are final prices and include statutory VAT. Shipping to the delivery countries offered in the shop is free of charge.

§ 5 Payment

The available payment methods are shown during checkout. Payment is due when the order is placed.

§ 6 Delivery

Goods are delivered from our warehouse in Germany to the delivery address provided. Delivery areas and delivery times are set out in our shipping information.

§ 7 Retention of title

The goods remain our property until paid in full.

§ 8 Right of withdrawal

Consumers have a right of withdrawal. Details are set out in our withdrawal information. We voluntarily extend the withdrawal period to 30 days.

§ 9 Liability for defects

The statutory rules on liability for defects apply. The limitation period for claims for defects is 2 years from delivery of the goods.

§ 10 Fitment, installation and approval

Fitment is stated on each product page by vehicle, model year and equipment. Please check this information before ordering. We recommend installation by a professional workshop. Information on type approval (ECE approval mark) can be found on the respective product page.

§ 11 Liability

We are liable without limitation for intent and gross negligence, for injury to life, body or health, and under the Product Liability Act. In cases of slight negligence, we are liable only for breach of essential contractual obligations, limited to the foreseeable damage typical for the contract.

§ 12 Contract language and contract text

The contract language is German. In case of any discrepancy, the German version of these terms prevails. We store the contract text and send it to you by email with the order confirmation.

§ 13 Dispute resolution

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

§ 14 Final provisions

The law of Romania applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law applies only insofar as it does not deprive them of the protection granted by mandatory provisions of the law of the state in which the consumer has their habitual residence.